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Amazons own delivery folk - In my area they are mostly Amazon Fresh or whatever the grocery service is - are excellent for me. It's the strange 3rd party courie

by op00to 11y ago

Amazons own delivery folk - In my area they are mostly Amazon Fresh or whatever the grocery service is - are excellent for me. It's the strange 3rd party couriers like A1 and OnTrac that do stupid stuff like mark packages as delivered at 7:59 PM (there's an 8PM cutoff) with the package actually appearing the next morning if ever.

busterarm 11y ago
Amazon just cares about the lowest bid. They still use LaserShip, for example, who has a long-standing and well-earned reputation for being the worst shipping service ever. I got something sent next-day via Amazon recently and LaserShip made an extremely half-assed first attempt. I had to spend an hour on the phone with a LaserShip rep and pass my phone number along to the driver (who is an independent contractor) to get a second attempt that same day, after they tried to punt it to the next day with no guarantee that a better delivery attempt would be made (I live in a no-doorman apartment building). The interesting thing is that I wouldn't have even have been able to complain to Amazon until LaserShip noted that they completed delivery -- so I could have spent days or weeks in limbo. If there were checkboxes on Amazon where I could choose which carriers they couldn't use, I would...even if I had to pay the difference in shipping.
- stinky613 11y ago
  That sounds awful. LaserShip was very prompt for me. They promptly lost my package. "Thank you for your tracking inquiry. Unfortunately, Lasership is unable to confirm control of your package at this time. So that you may be promptly assisted we are deeming this package as Lost by LaserShip. Please contact your Seller for further assistance."
  - tamana 11y ago
    This is the premise of the classic Jiffy Express SNL skit.
- macNchz 11y ago
  Oh LaserShip–after lots of pain with them a few years ago that actually made me wary of using Amazon at all and risking they'd use LaserShip, I just last week had a great reunion with their services: they left a package on the sidewalk outside the front door of my apartment building on a bustling shopping street in Brooklyn in the middle of the day. It's a very safe neighborhood, but c'mon... if I had actually been at my office rather than out for a coffee while working from home, it 100% would have been stolen by the time I got back.

by op00to 11y ago

busterarm 11y ago

Amazon just cares about the lowest bid. They still use LaserShip, for example, who has a long-standing and well-earned reputation for being the worst shipping service ever. I got something sent next-day via Amazon recently and LaserShip made an extremely half-assed first attempt. I had to spend an hour on the phone with a LaserShip rep and pass my phone number along to the driver (who is an independent contractor) to get a second attempt that same day, after they tried to punt it to the next day with no guarantee that a better delivery attempt would be made (I live in a no-doorman apartment building). The interesting thing is that I wouldn't have even have been able to complain to Amazon until LaserShip noted that they completed delivery -- so I could have spent days or weeks in limbo. If there were checkboxes on Amazon where I could choose which carriers they couldn't use, I would...even if I had to pay the difference in shipping.

stinky613 11y ago
That sounds awful. LaserShip was very prompt for me. They promptly lost my package. "Thank you for your tracking inquiry. Unfortunately, Lasership is unable to confirm control of your package at this time. So that you may be promptly assisted we are deeming this package as Lost by LaserShip. Please contact your Seller for further assistance."
- tamana 11y ago
  This is the premise of the classic Jiffy Express SNL skit.
macNchz 11y ago
Oh LaserShip–after lots of pain with them a few years ago that actually made me wary of using Amazon at all and risking they'd use LaserShip, I just last week had a great reunion with their services: they left a package on the sidewalk outside the front door of my apartment building on a bustling shopping street in Brooklyn in the middle of the day. It's a very safe neighborhood, but c'mon... if I had actually been at my office rather than out for a coffee while working from home, it 100% would have been stolen by the time I got back.