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Like USPS, that probably means more Canada Post for us up here as well. Which is unfortunate, because it's definitely an inferior experience. I've even paid e
by tempestn 11y ago
Like USPS, that probably means more Canada Post for us up here as well. Which is unfortunate, because it's definitely an inferior experience. I've even paid extra for two day shipping before, been told it's guaranteed to arrive on a Friday, and had it not show up. Called Amazon and been told it would arrive the next day, because the carrier unexpectedly had a short day on Friday. (WTF) No package on Saturday, so I call again, and find out it's being shipped by Canada post - which doesn't operate on the weekend, but apparently Amazon didn't know that.
- AYBABTME 11y agoSame here, I've been using Amazon heavily for all my purchases and recently they started using less and less UPS to my great displeasure. Canada Post is awful to deal with, I've been considering if my Prime membership is worth it at all. Getting delivery is supposed to be a smoother experience than physically shopping. With Canada Post, or Fedex or Purolator or others, it's not. It's just a major PITA when I have to drive to their distribution center to get a package of soap that I wish they would just have dropped at the damn door. It's weird to me, because Amazon has "Customer Experience" at the core of their values. The customer experience is definitely degrading with the use of non-UPS delivery.
- tjl 11y agoCanada Post is far more reliable for me than UPS. In my building, I've had UPS say that they "missed me", when I know for a fact I was home all day. This has happened on multiple occasions.