Actually, it's been an "intentional problem" in companies for years. "Oh, we can't account for that $200,000 discrepancy? Must be that terrible IT Dept! Nobody

Actually, it's been an "intentional problem" in companies for years. "Oh, we can't account for that $200,000 discrepancy? Must be that terrible IT Dept! Nobody else understands how the computers around here work!" I'm oversimplifying, and exaggerating, but I've seen this play out many times: Companies intentionally cripple the IT/Software stack, making them known to be a terrible dept due to lack of resources. Then, when a problem hits "oh we're working on cleaning up the dept responsible". And it's one that people buy, because everyone has experienced computer frustration.