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"Here's the thing: most of our clients LIKE the fact that we don't discuss price upfront. They understand that software is a different beast, and its value is d

by rsync 11y ago

"Here's the thing: most of our clients LIKE the fact that we don't discuss price upfront. They understand that software is a different beast, and its value is dependent upon how well it fits into and/or can be molded into the needs of the business. Only very inexperienced purchasers push us for price, and over the years we've found ways of disarming or at least sidestepping them." I am not sure which side of that interaction to hold in more contempt ...

enraged_camel 11y ago
Not sure I understand. Can you elaborate?
dikdik 11y ago
This carrot peeler has a variable value to customer, dependent on how much the customer will use it. We won't put the price out there until we know how valuable it is to our customer. LOL.
- enraged_camel 11y ago
  Nope. A better analogy is a toolbox. That's our combined product and service offerings. While each toolbox has ~50 different tools, most customers end up needing only a subset. Furthermore, they need each tool to be customized to their specific use case. So we use our technical skills and knowledge to modify those tools, package them and offer them as a customized solution. That's why it would be silly for us to say "each toolbox costs X dollars." Each solution has a different price depending on what the customer wants to get out of it.
  - jsmeaton 11y ago
    By the sound of it, your pricing strategy makes sense for the kind of product or service you sell. By comparison, a company selling a single product should (in my opinion) have pricing available for at least their smaller tiers. Professional services and a single SaaS product are very different.
  - paulddraper 11y ago
    http://www.amazon.com/gp/aw/s?k=Tool+sets http://www.amazon.com/gp/aw/s?k=Tool+sets
    - lifeisstillgood 11y ago
      Perfect
  - friendzis 11y ago
    Your arguments are against providing exact pricing, that are rather obvious. The discussion seems to be about ballpark estimates. I'm not sure how to display this, but something along the lines seems reasonable: "Moderate installation at local high-school should fall under 1M, while a state University might get basic feature-set for 10M". Large enterprises have whole departments for price-bargaining, but the smaller ones and especially public ones want to know the ballpark before issuing an RFP

by rsync 11y ago

enraged_camel 11y ago

Not sure I understand. Can you elaborate?

dikdik 11y ago

This carrot peeler has a variable value to customer, dependent on how much the customer will use it. We won't put the price out there until we know how valuable it is to our customer. LOL.

enraged_camel 11y ago
Nope. A better analogy is a toolbox. That's our combined product and service offerings. While each toolbox has ~50 different tools, most customers end up needing only a subset. Furthermore, they need each tool to be customized to their specific use case. So we use our technical skills and knowledge to modify those tools, package them and offer them as a customized solution. That's why it would be silly for us to say "each toolbox costs X dollars." Each solution has a different price depending on what the customer wants to get out of it.
- jsmeaton 11y ago
  By the sound of it, your pricing strategy makes sense for the kind of product or service you sell. By comparison, a company selling a single product should (in my opinion) have pricing available for at least their smaller tiers. Professional services and a single SaaS product are very different.
- paulddraper 11y ago
  http://www.amazon.com/gp/aw/s?k=Tool+sets http://www.amazon.com/gp/aw/s?k=Tool+sets
  - lifeisstillgood 11y ago
    Perfect
- friendzis 11y ago
  Your arguments are against providing exact pricing, that are rather obvious. The discussion seems to be about ballpark estimates. I'm not sure how to display this, but something along the lines seems reasonable: "Moderate installation at local high-school should fall under 1M, while a state University might get basic feature-set for 10M". Large enterprises have whole departments for price-bargaining, but the smaller ones and especially public ones want to know the ballpark before issuing an RFP