This is how ALL technology changes happen in the government, unfortunately. I've done plenty of public contracting and a vast majority of the people involved ar

This is how ALL technology changes happen in the government, unfortunately. I've done plenty of public contracting and a vast majority of the people involved are simply terrible mostly because when you're rewarded a contract in order to get all of the money possible you have to fill every empty seat which means a butts-in-seats mentality versus a lean or better team. But progress isn't made when we sit there with our thumbs up our butts either. Essentially you're saying USPS can never be improved because contractors suck and because it's hard. That's unacceptable. It's hard yes but it's possible.