I was a Netflix user but one day as I was looking at my credit card statement I saw I was charged twice three months in a row. I called Netflix support and was

I was a Netflix user but one day as I was looking at my credit card statement I saw I was charged twice three months in a row. I called Netflix support and was told some excuse their computer had already billed me so their hands were tied. Somehow with no interaction Netflix was able to sign me up for another account on my credit card not authorized by me. And they didn't seem the least bit worried and we're actually defensive or insulted. I can't recall the end result but I think I was given a month free or something like that. The support person was sorry I didn't want to stay with them I said you have no idea how I need up with two accounts! Why would I stay? Anyway I guess this service wouldn't trim that duplicate account but it shows how easy we can lose control of our money.