Honestly, it just seems like they were a mediocre restaurant. Whether or not Yelp and publicity helped or harmed them is debatable, but that doesn't change the

Honestly, it just seems like they were a mediocre restaurant. Whether or not Yelp and publicity helped or harmed them is debatable, but that doesn't change the fact that their restaurant wasn't anything spectacular to write home about. There are many instances where a genuinely good product or service receives negative publicity (remember the original iPad anyone?), but is still a genuinely innovative product or service. It just seems like they weren't able to deliver an exceptional restaurant experience.