I for one prefer well executed email confirmations above overzealous validation, making me type my email twice, etc. As long as I don't have to wait for the mai

I for one prefer well executed email confirmations above overzealous validation, making me type my email twice, etc. As long as I don't have to wait for the mail to arrive, it's fine with me. Regarding their sales strategy, I'm surprised the article didn't mention product-integration. There's a great deal of integration going on between their products and that – if I had to guess – translates to a market of existing customers that are vastly more likely to buy (/rent) another of their products. Anecdotal evidence: after some people at our company successfully politicked for Jira, now they've got their Crucible license and are already evaluating Confluence and HipChat. Well played, Atlassian. Also: personally, I don't agree with the article that Jira is simple, but our managers seem to love it. Edit: typos/grammar