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The second paragraph says "the restaurant was never, ever full." So it seems like they expected to handle more business, and in fact the lack of business shut
by nols 11y ago
The second paragraph says "the restaurant was never, ever full." So it seems like they expected to handle more business, and in fact the lack of business shut them down. Maybe they had problems with the growth, but if they were never full then they really shouldn't have. Restaurants with growth problems need to serve food quickly so they can get people in and out to make room for more people, this restaurant apparently never had those problems.
- wdewind 11y agoYeah, that's a fair point, actually.
- jpp 11y agoA "not full" restaurant scenario can be a scheduling algorithm issue -- "we need a 4 top at 7:30 pm;" meaning everyone who comes in between opening and 7:30 pm sees it empty. Multiply across the entire space, and you can get bad utilization while "100% booked."
- brazzledazzle 11y agoThe negative reviews could be why it was never full. I wonder if there are consultants in the restaurant business that can help places like this through the wave of people that are more interested in eating at an acclaimed restaurant than trying some small new place that opened up nearby.
- kevin_thibedeau 11y agoYou pay the Yelp ransom and make the problematic reviews disappear.
- kristopolous 11y agothere's number of tables and then there's number of people working there and how much they can handle. there can be too many customers with half the tables empty.
- dagw 11y agoReminds me of a local restaurant here. First time I went, shortly after they opened there where hardly any people there and I had one of the better meals I've had at that (low) price point. I promptly told everybody how awesome the place was and they got a glowing review in a local paper. A few month later they had tripled the number of tables they had, where packed, and the food and service was dire. Haven't been back since.