The fact that it is easier (less expensive) for a company to settle a case for $1K, rather than fight and win a case while costing themselves $10k gives the com

The fact that it is easier (less expensive) for a company to settle a case for $1K, rather than fight and win a case while costing themselves $10k gives the companies no incentive to fight back. Also, The plaintiff is already in debt and is having trouble paying, so what would a company get out of counter suing? The right incentive is for enough people to do this that the companies find it cheaper to train their phone collectors about what they're legally allowed to do.