IMO there isn't one right answer. But, if I had to choose just as you laid out, for a new organization/product I'd put product and engineering in one office, fo

IMO there isn't one right answer. But, if I had to choose just as you laid out, for a new organization/product I'd put product and engineering in one office, for a more mature product/organization I'd put support with the product team and leave devs separate.