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yes, this is a good point - I dont want to risk a low conversion rate because users don't have confidence in my payment system.
by tcarnell 17y ago
yes, this is a good point - I dont want to risk a low conversion rate because users don't have confidence in my payment system.
- patio11 17y agoYour mileage may vary, but I think that in many niches the portion of users you have who refuse to use Paypal/GC is small enough that spending engineering resources to integrate more payment options is not profit-maximizing compared to spending the same resources to just get more users. Anecdote: in three years I've had six inquiries about alternate payment methods and all of them were because "I don't or can't pay online".
- cperciva 17y agoAnecdote: in three years I've had six inquiries about alternate payment methods and all of them were because "I don't or can't pay online". For Tarsnap, I've had all of four people say that they didn't want to use PayPal -- and of those, two ended up using it anyway, and one had a friend make a payment for him. Of course, I have no idea how many customers I'm losing who never complain.
- awa 17y agoI never complain, I simply go to another site which offers the same product or take the risk if that's the only site selling the item... I haven't had much luck (meaning got a positive reply) with giving constructive feedback even on small sites.