> - The stores are too big. 1/2 of a B&N store is tat, reference books, niche stock, a Nook display area, and other nonsense. That was the same with Waterstone

> - The stores are too big. 1/2 of a B&N store is tat, reference books, niche stock, a Nook display area, and other nonsense. That was the same with Waterstones. They just decided to kill all that stuff. None of the stores stocks any references or similar things. I think Waterstones just generally benefits from having really good locations and tailoring them to the audience. But that requires good stores in the first place. Not every company has that luxury.