11 ms·
You are asserting that the major brand doesn't need to defend its brand image because people have a strong recognition of the brand image...
by kbutler 11y ago
You are asserting that the major brand doesn't need to defend its brand image because people have a strong recognition of the brand image...
- TeMPOraL 11y agoI'm asserting that avoiding support calls by the minority who can't reason about technology at all is not worth the tarnishing of the brand Philips did to itself when trying to get rid of those calls.