5 ms·
I do, 100%, and there's no reason they wouldn't know this from metrics sent by their apps/bridge. Not a single Hue-using person I know, outside of HN, has any
by spdustin 11y ago
I do, 100%, and there's no reason they wouldn't know this from metrics sent by their apps/bridge.
Not a single Hue-using person I know, outside of HN, has any clue about ZigBee or interoperability or any of the stuff that a small fraction of Hue users care about. None of them. If it wasn't on the placard in Best Buy next to the bulbs, it wasn't even a passing thought.
I am pleased they reversed their decision. I don't actually care about interoperability, even though I am a technically minded user deep into home automation and relevant protocols. But I still recognize the significance of a big company offering up a mea culpa when they get heat from a vocal group of customers. Not many have the courage to do so.
Let's not diminish that they responded to customer backlash by manufacturing other reasons to hate them, or by generalizing. They actually did what the users wanted.