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Will that stop people complaining to Philips support when it doesn't work well?
by eli 11y ago
Will that stop people complaining to Philips support when it doesn't work well?
- TeMPOraL 11y agoThe only real solution to this is to go Google way and just refuse to have any support altogether. Otherwise you can't really stop people calling in with absurd requests. It's a general rule in all consumer sales - the smarter / more savvy a customer is, the less likely is that he'll be calling.
- JoBrad 11y agoI don't know that this model will work for consumer hardware. Hue isn't marketed as a "dumb" lightbulb, and people aren't going to appreciate paying more for less service than they get with a 100w incandescent.