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I don't think you've invalidated his point at all. It's not about why this happened, it's that it happened at all. Apathetic, poor decision making can be just
by Steltek 11y ago
I don't think you've invalidated his point at all. It's not about why this happened, it's that it happened at all. Apathetic, poor decision making can be just as bad as greedy, poor decision making. Sometimes people need a reminder that corporations are not your friends and investing too much trust is a risky choice.
- rubidium 11y agoMy goal wasn't to invalidate. It was to say that the grandparent must not trust any large, publicly traded company. Which is exactly your final sentence. However, I would say that a company (big or small) that actually changes their strategic marketing decision based on a user complaints _is_ rare. And this shows that Phillips has some good mechanisms in place to respond. To me, they come out a bit ahead at the end of this.