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That's how Schwab.com implements passwords. 8 characters max. For life savings brokerage accounts.

by TwoBit 11y ago

INTPenis 11y ago
Swedbank in Sweden have a feature where you can access an accounts entire balance by generating random CC#'s for online shopping and this service is protected by your social security number, a 6 character password, a-z, 0-9 and no special characters allowed. They've had this for at least 6 years now, maybe longer. Early on when I e-mailed them about it they simply stated that it's not their service, in other words; out-sourced.
- emerongi 11y ago
  Swedbank also requires two-factor authentication. You can bypasss this by calling them - they only ask for 1 thing to authenticate you. Two-factor authentication is rather useless if you can just bypass it like that.
  - INTPenis 11y ago
    Yes, and I had no idea they were that easy to bypass on a social level. Also this CC# generator falls outside of the 2FA scope, also something I asked them about several years ago and received the same reply "it's not our service". It's scary.
  - Zach_the_Lizard 11y ago
    >You can bypasss this by calling them - they only ask for 1 thing to authenticate you. The domain for my personal site is shared with my family. My father registered the domain and all of the details in the account use his information. I had just created an AWS account and wanted to move the site's DNS to Route53. I was able to call into the domain registrar and get exactly zero of the details correct, but they pointed the domain to Route53. It was hilarious how bad it was. I used my social, my name, my address, etc., none of which matched the info on file. Even if I had used my father's info, it (except the social) would have been wrong because we lived overseas on a military base. When your system says Japan and someone from the US is calling, that should set off all sorts of alarm bells.
- jib 11y ago
  Swedish social security numbers are public information btw, just to clarify the insanity - I can call in to the government register and ask for anyone's number, there isn't even any obfuscation or semi-privacy about it like US SSNs.
  - scrollaway 11y ago
    there isn't even any obfuscation or semi-privacy about it like US SSNs. GOOD. The US "private" SSN system is completely messed up. You can't commit identity theft by just knowing a personnummer. Very, very much unlike the US...
    - kqr 11y ago
      But you can. People treat the full "personal numbers" as a secret and if you can recite one, nobody will think you're anyone different. It's not meant to be this way, but in my experience it is.
- yxhuvud 11y ago
  The Swedish personal numbers are not a secret, so that is not a protection in any kind. You can get the number for anyone by asking the tax agency.
- rasz_pl 11y ago
  reminds me of this story http://www.windytan.com/2015/04/trackers-and-bank-accounts.html http://www.windytan.com/2015/04/trackers-and-bank-accounts.h...
Someone 11y ago
If you also can choose your account name, use it as sort-of additional password space. I have accounts with several instances where I could give you my password without running much risk of you logging in; even if their phone support would give out my account name, chances are they or you would misspell the line noise that it looks like.
- PhantomGremlin 11y ago
  Yes, Schwab does let you choose your account name. I'm not sure how many chars it can have.
PhantomGremlin 11y ago
8 characters max Ha. Even better, they're also CASE INSENSITIVE!!! We discussed this here a year ago: https://news.ycombinator.com/item?id=8783790 https://news.ycombinator.com/item?id=8783790
noahbradley 11y ago
*Handled They now support 200+ character passwords.
reddytowns 11y ago
They fixed that recently. Change your password
ninov 11y ago
My bank (German "Sparkasse") only allows passwords with exactly 5 letters or numbers for their online banking. I asked why they're doing this, but didn't get a good response.
- aurelian15 11y ago
  When I asked, I got the answer that I could chose an arbitrary 16 character long user name, that the password may contain special characters, that the number of allowed failures for logging in is limited and that any actual money transfers are protected by a TAN. So it may not be that bad, given that the PIN for my EC card has only four numbers. Still, I agree that this scheme is somewhat odd and no limitation on the password length would be preferable.
apozem 11y ago
One of my neighbors when I was growing up worked in the FBI's cybercrime division. His wife always complained about how he never let her do any of their banking or serious financial transactions online. When I hear stuff like this, I get why.
bryankaplan 11y ago
That used to be true, but Schwab has since removed their character limit. I just updated my password to one having more than sixty characters.
ufmace 11y ago
Which makes you think - Schwab is keeping probably billions of dollars safe. I've never heard of a theft from them, including via online account compromise. Meanwhile, many other sites doing better jobs of following security best practices can't keep even email addresses secure. Maybe we're the ones doing it wrong, and it's us that should be learning from them?

That's how Schwab.com implements passwords. 8 characters max. For life savings brokerage accounts.

by TwoBit 11y ago

That's how Schwab.com implements passwords. 8 characters max. For life savings brokerage accounts.

Swedbank in Sweden have a feature where you can access an accounts entire balance by generating random CC#'s for online shopping and this service is protected by your social security number, a 6 character password, a-z, 0-9 and no special characters allowed. They've had this for at least 6 years now, maybe longer. Early on when I e-mailed them about it they simply stated that it's not their service, in other words; out-sourced.

emerongi 11y ago
Swedbank also requires two-factor authentication. You can bypasss this by calling them - they only ask for 1 thing to authenticate you. Two-factor authentication is rather useless if you can just bypass it like that.
- INTPenis 11y ago
  Yes, and I had no idea they were that easy to bypass on a social level. Also this CC# generator falls outside of the 2FA scope, also something I asked them about several years ago and received the same reply "it's not our service". It's scary.
- Zach_the_Lizard 11y ago
  >You can bypasss this by calling them - they only ask for 1 thing to authenticate you. The domain for my personal site is shared with my family. My father registered the domain and all of the details in the account use his information. I had just created an AWS account and wanted to move the site's DNS to Route53. I was able to call into the domain registrar and get exactly zero of the details correct, but they pointed the domain to Route53. It was hilarious how bad it was. I used my social, my name, my address, etc., none of which matched the info on file. Even if I had used my father's info, it (except the social) would have been wrong because we lived overseas on a military base. When your system says Japan and someone from the US is calling, that should set off all sorts of alarm bells.
jib 11y ago
Swedish social security numbers are public information btw, just to clarify the insanity - I can call in to the government register and ask for anyone's number, there isn't even any obfuscation or semi-privacy about it like US SSNs.
- scrollaway 11y ago
  there isn't even any obfuscation or semi-privacy about it like US SSNs. GOOD. The US "private" SSN system is completely messed up. You can't commit identity theft by just knowing a personnummer. Very, very much unlike the US...
  - kqr 11y ago
    But you can. People treat the full "personal numbers" as a secret and if you can recite one, nobody will think you're anyone different. It's not meant to be this way, but in my experience it is.
yxhuvud 11y ago
The Swedish personal numbers are not a secret, so that is not a protection in any kind. You can get the number for anyone by asking the tax agency.
rasz_pl 11y ago
reminds me of this story http://www.windytan.com/2015/04/trackers-and-bank-accounts.html http://www.windytan.com/2015/04/trackers-and-bank-accounts.h...

Someone 11y ago

If you also can choose your account name, use it as sort-of additional password space. I have accounts with several instances where I could give you my password without running much risk of you logging in; even if their phone support would give out my account name, chances are they or you would misspell the line noise that it looks like.

PhantomGremlin 11y ago
Yes, Schwab does let you choose your account name. I'm not sure how many chars it can have.

PhantomGremlin 11y ago

8 characters max Ha. Even better, they're also CASE INSENSITIVE!!! We discussed this here a year ago: https://news.ycombinator.com/item?id=8783790 https://news.ycombinator.com/item?id=8783790

noahbradley 11y ago

*Handled They now support 200+ character passwords.

reddytowns 11y ago

They fixed that recently. Change your password

ninov 11y ago

My bank (German "Sparkasse") only allows passwords with exactly 5 letters or numbers for their online banking. I asked why they're doing this, but didn't get a good response.

aurelian15 11y ago
When I asked, I got the answer that I could chose an arbitrary 16 character long user name, that the password may contain special characters, that the number of allowed failures for logging in is limited and that any actual money transfers are protected by a TAN. So it may not be that bad, given that the PIN for my EC card has only four numbers. Still, I agree that this scheme is somewhat odd and no limitation on the password length would be preferable.

apozem 11y ago

One of my neighbors when I was growing up worked in the FBI's cybercrime division. His wife always complained about how he never let her do any of their banking or serious financial transactions online. When I hear stuff like this, I get why.

bryankaplan 11y ago

That used to be true, but Schwab has since removed their character limit. I just updated my password to one having more than sixty characters.

ufmace 11y ago

Which makes you think - Schwab is keeping probably billions of dollars safe. I've never heard of a theft from them, including via online account compromise. Meanwhile, many other sites doing better jobs of following security best practices can't keep even email addresses secure. Maybe we're the ones doing it wrong, and it's us that should be learning from them?