The union is the root cause of many of these issues, and has a big impact on weakening the system's ability to respond to others. The ridership numbers were im

The union is the root cause of many of these issues, and has a big impact on weakening the system's ability to respond to others. The ridership numbers were impacted by the overall decline in ridership that the union created. Commuters in the Silver Line corridor have a choice, and they all are well aware of how unreliable the metro is. The funneling of the silver line through already overcrowded and poorly managed Orange Line stations didn't help. Overcrowding on platforms: too few trains in operation due to the union hiring too few mechanics Silver Line ridership below projections: the locals don't trust metro because it is unreliable because of poor management, too few hires at operator and controller level, because of the union. 7000 series cars not up to spec: Not the union's fault. But good luck hiring smart people at metro. The culture is toxic and nobody wants to work there.