>It was completely hijacked by a union who turned themselves into a "good old boys club" for people from the poor neighborhoods who were born and raised in DC a

>It was completely hijacked by a union who turned themselves into a "good old boys club" for people from the poor neighborhoods who were born and raised in DC and educated in it's horrifically bad public school system. That is so true. I hate to say it and it is solely based on behaviors and actions, but the mentality of the people with Metro is atrocious, at absolute best. They move like sloths, if you can get them to acknowledge you, yell and scream while talking to each other and totally ignoring things they should be doing ... let alone could be doing, know essentially nothing but giving you information to go somewhere else, and have absolutely no care to assist anyone with anything without being compelled to ... it's abysmal! The worst part about it is that it is an absolutely horrific image for both DC, the USA in general, and especially the black American community of our whole country. If you want to see one of the sources of bad impressions of black people in America go observe Metro staff or interact with them through their customer service line. I don't even think people quite grasp the damage to the global impression of black Americans the Metro does. There are millions of tourists from all over the globe that come to DC and ride the Metro and I can tell you from first hand experience hearing from many of them; the rude, lazy, unfriendly, boorish mentality of Metro staff sticks with people and they take it home and tell tales of how disgustingly crude American black people are base on their Metro experience. I mean it's so bad if I didn't know any better I would have thought the Metro system was a plot by some racist group to spread hatred for black people by hiring the worst people imaginable to make black people look bad.