3 ms·
Don't buy Coin. Here's my experience
- ztratar 11y agoWow that's atrocious customer support. If the device is non-working then you should be able to return it for a new one. Have you tried asking for a replacement instead?
- dontbuycoin 11y agoNo. I didn't ask for a replacement, because I don't think this product is ready to be sold to public at all. Once, you install the Coin app it shows the map of merchants that has had successful transactions with Coin, and it's hard to find. Basically, this product does not work at this stage, and they are selling it as 2.0 version for $100. I am very offended by this, and feel like this is a scam.
- r3demon 11y agoI've had pretty much the same experience. Bought Coin via pre-order over a year ago, couple month ago found out that it's very unlikely to be supported in my country ever. Asked them for refund - got some template response, asked again - silence.
- dontbuycoin 11y agoThat's horrible. I am terribly mad at how this company is abusing their customers with their ridiculous refund policy. I wonder if this is even legal.
- r3demon 11y agoI still think the idea is good, but they should have been more straightforward about Coin being supported in different places than US.
- DanBC 11y agoYou probably want to investigate your consumer protection laws rather than spend your time ranting on the Internet. Most people ignore those XSucks! websites.
- dontbuycoin 11y agoWhatever you think, if I can save just one person from wasting their money like me, then my job is done.
- r3demon 11y agoMost people won't bother threatening them with some laws, especially if they are from another country. Just $100 spent for a useless thing.