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Being on the false positive end of this system, it's incredibly frustrating having my site repeatedly flagged and not being able to do anything about it. There
by r1ch 11y ago
Being on the false positive end of this system, it's incredibly frustrating having my site repeatedly flagged and not being able to do anything about it. There doesn't appear to be any way to contact a human except through the "Search Console" where the UI doesn't tell me what it thinks the problem is (http://i.imgur.com/LWrBINe.png http://i.imgur.com/LWrBINe.png), and Google's safe browsing list is the only thing that thinks there's a problem (100% clean on virustotal).
- eps 11y agoDitto here. Ended up banging head against the wall for nearly a month, submitting review request after review request only to discover that the damn request submission form in WMT console was broken and was failing silently. Fucking hell. If you take on responsibility of (mis)labeling other people work as dangerous crapware, you should probably test the hell out of false positive submission mechanism, shouldn't you? If it weren't for another person discovering and sharing this on WMT Google group, god knows we might've been still wondering why G is so damn incompetent. To add to the insult, a formal promoted "answer" from a resident "expert" of the WMT group was to the tune of "let me google that for you, you imbecile". So, it was a fascinating experience all around. The lack of clear way of communicating with Google directly on this sort of matter was absolutely infuriating.