"She spends her days fielding calls from government-contracted debt collectors. The companies making those calls are just one part of an ecosystem feeding on f

"She spends her days fielding calls from government-contracted debt collectors. The companies making those calls are just one part of an ecosystem feeding on federal student loans. There are also debt servicers, refinance lenders, firms that help former students stay out of default and for-profit schools that make money as borrowers try to repay more than $1.2 trillion in government-backed education debt." It's literally the first and second paragraph of the article.