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I'm not sure why everyone is so up in arms about this. I was actually very pleased when I got the email. Yay, they haven't folded! Yay, I'm going to get my Wake
by emmett 17y ago
I'm not sure why everyone is so up in arms about this. I was actually very pleased when I got the email. Yay, they haven't folded! Yay, I'm going to get my WakeMate! Yay, they're giving me a free month of their premium analytics (which implies that there's a standard analytics that's free, just as previously advertised). This seems like a tempest in a teapot to me.
- Frazzydee 17y agoYeah, I really don't think there's a problem with the actual content. Their announcement was just very poorly worded. You'd think that, being a Y Combinator company, they would have access to resources that would help avoid such customer relations blunders. Actually if you read the site, I don't think they ever advertise that any of the analytics will be free: "After a night's data is collected, it is automatically uploaded to our servers, analyzed, and made available on the WakeMate Analytics platform." So although the data is analyzed, but that sentence only says that the data itself is made available. However, the picture below those words shows your "sleep score" and a graph, which I presume is part of the basic analysis package. See: http://www.wakemate.com/tour/ http://www.wakemate.com/tour/