"What happens when you take away the quality assurance team in a software development operation? Fewer, not more errors." And what happens when you close your

"What happens when you take away the quality assurance team in a software development operation? Fewer, not more errors." And what happens when you close your eyes? Reality disappears? Automated testing is a way to completely remove customer advocates out of the loop. Correct UX doesn't mean good UX and unless someone can automate the test of all the non-quantifiable qualities of good and intuitive they're gonna push loads of engineering driven interfaces to their users. -shivers-