Don't forget that bug count is actually a KPI. More specifically, you end up with JIRA ticket inflation: you get exponentially more tickets generated with time,

Don't forget that bug count is actually a KPI. More specifically, you end up with JIRA ticket inflation: you get exponentially more tickets generated with time, but the value of each ticket decreases in proportion. The CEO of the business will basically hear two messages: 1. "Look at how well my tech organisation is doing, we solved 150 tickets this week, a 40% increase over the last 3 months! And yet our headcount only increased 10%." 2. what your comment said. It's down to him to act accordingly. I've seen many trust 1, he's "data-driven". There's variations of the JIRA ticket inflation, such as requesting regular update meetings and the tech organisation adapting by finding days-long tasks and pushing off the hard weeks-long ones (since they do not result in neat weekly progress updates). "I've listened to all the excellent argument for doing nothing, and reaped the consequent frightful harvest. I've watched people hop up and down and call it progress." - George Smiley (in Smiley's People) making the point that this is not a new problem.