This is actually a story about the triumph of ecosystem lock-in and training consumers to exchange high quality for low price or new shiny. It's outsourcing you

This is actually a story about the triumph of ecosystem lock-in and training consumers to exchange high quality for low price or new shiny. It's outsourcing your testing to your customers. When you are either shipping free/freemium apps, or are a company that rigidly controls all APIs to their system (Twitter/Facebook), you can force the users to swallow any level of quality you choose to give them.