> At the Gold level of $400/m I've had excellent experiences. This is what's different. Yes I've submitted tickets. I did for SSL certificates related issues a

> At the Gold level of $400/m I've had excellent experiences. This is what's different. Yes I've submitted tickets. I did for SSL certificates related issues as they are currently migrating that functionality from google apps to developer console. I also emailed them about some issues I had with storage but nothing. Eventually I found workarounds but I guess I don't pay for support so I shouldn't be expecting it.