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Some friendly suggestions: 1. The domain name could be different. It is a little longwinded and it does not convey the value of the service clearly. It places
by somberi 11y ago
Some friendly suggestions:
1. The domain name could be different. It is a little longwinded and it does not convey the value of the service clearly. It places it in a SOS context, whereas you will be able appeal to a larger customer base if it were positioned as a Chef-on-tap service.
2. How do you throttle chatty customers? How do you rebate non-power-users?
3. $20 per month is on a high side (I can get A family plan of Google Music and Netflix for ~3$ more per month). I am not saying everything should be pegged to these services, but as a customer I think this way. May be charge per question?
4. How have you implemented the chat? Curious to learn.
All the best.
- palidanx 11y ago1) Point taken. I'll think about swapping the domain name over in the next few days (as yours was the second comment already mentioning this. 2) That's a good question. Right now I don't have any data to examine the trends (hopefully I'll have more after the beta testing period). 3) I did a Google Survey and saw that a subset of the population would be willing to pay $20 http://www.google.com/insights/consumersurveys/view?survey=6sx6ti2kqfh3c&question=1&filter=&rw=1 http://www.google.com/insights/consumersurveys/view?survey=6... But this assumes people want on demand answers. If answers aren't on demand (maybe can be answered nightly), then I might be about to drop the cost down to $2 or $3. 4) Chat is currently integrated with twilio.com. I provisioned a Los Angeles based number (213) where anyone can text it (but it would be targeting towards the US market).