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As a former user of Atlassian products in a number of "enterprisey places", and having always myself said something along the lines of "this [Jira/Confluence/Hi

by nstj 11y ago

As a former user of Atlassian products in a number of "enterprisey places", and having always myself said something along the lines of "this [Jira/Confluence/HipChat] is a big ball of enterprisey s!&t" I just now realised after reading these comments that we're all really just upset at Atlassian making great products for their. target. markets. Besides a select few (e.g. Apple with Swift OSS Jira), how many companies which you really admire do you think would buy and use Jira? The reason Atlassian have made, and will continue to make a lot of money (think of all the businesses in this world who haven't even heard of the term "agile" who will buy Jira down the track) is that they make products which serve their target market - big, bumbling, _less than nimble_ enterprises. And you have to respect them for that. Every time you look at an Atlassian product and complain about it being crappy and having a bad UI (I've certainly done this in the past), just realise that what you're really upset about is the company in which you work where someone is willing (and able) to purchase such a product.

ryanackley 11y ago
Users of Atlassian products: Netflix, Facebook, Apple, LinkedIn, etc. Obviously the dregs of corporate society. Source: Atlassian front page http://www.atlassian.com http://www.atlassian.com
- nstj 11y ago
  Apologies - I acknowledged Apple (via Swift OSS) in my original post, will update to reflect the ones you have posted. (Actually I don't think I can as PG's algorithm seems to time lock edits - would happily add those names if I could).
astral303 11y ago
I think you have to consider just how much better Atlassian's products are than the typical large enterprise software. (HP Quality Center anyone?) These large enterprises are waking up to the reality of SaaS and better software. Mature SaaS software with a well-oiled enterprise support machine (Atlassian) is much more comfortable step for a large organization to take than switching to a newer/better, but a lesser known player.
- nstj 11y ago
  I hear you (I once had someone describe a $125m "PeopleSoft" payroll system upgrade which didn't actually work - far cry from Jira) and I wasn't trying to say that their stuff is bad; I had been hoping to place some commentary around the endless moaning I hear from software developers when they're told they have to work with an Atlassian stack. I'm really just trying to work out how it can be that we have a clearly successful company and many people (in my experience) moaning. Either way appreciate your insight.
forgottenpass 11y ago
that we're all really just upset at Atlassian making great products for their. target. markets. No. "We're" not. You. You are. People tend to extrapolate from themselves and assume the same is true for others, but that's an impulse we have to control and use stronger reasoning. Atlassin has good products and none of the silliness that comes from accepting VC cash. That they're not hip in the startup echo chamber doesn't bother me. I don't need to (inaccurately) characterize and throw shade at their customer base to not have a hangup about that company. I think there is more going on here than you disliking their UI and therefore dismissing them as too "enterprise." Have you considered pulling your head outside the startup bubble, and having a bit of a think for a while about what you're actually frustrated with ('cause it sure as shit ain't Atlassin)?
- nstj 11y ago
  No need to make it personal! I was only referring to the people who always complain about their products. I have a huge amount of respect for Atlassian (IMO they're the standout Au tech story as a company), have a number of friends who work for them, and have enjoyed countless free beers and pizzas as a result of their selfless sponsorship of the software development community. Starting a company which actually has sales and sustainably operates - all with capital from your credit card? I think that is f$&)ing awesome. I was just trying to place some commentary around the not-infrequent complaints given to some of their products which I hear - I wasn't trying to justify them. :) peace

by nstj 11y ago

ryanackley 11y ago

Users of Atlassian products: Netflix, Facebook, Apple, LinkedIn, etc. Obviously the dregs of corporate society. Source: Atlassian front page http://www.atlassian.com http://www.atlassian.com

nstj 11y ago
Apologies - I acknowledged Apple (via Swift OSS) in my original post, will update to reflect the ones you have posted. (Actually I don't think I can as PG's algorithm seems to time lock edits - would happily add those names if I could).

astral303 11y ago

I think you have to consider just how much better Atlassian's products are than the typical large enterprise software. (HP Quality Center anyone?) These large enterprises are waking up to the reality of SaaS and better software. Mature SaaS software with a well-oiled enterprise support machine (Atlassian) is much more comfortable step for a large organization to take than switching to a newer/better, but a lesser known player.

nstj 11y ago
I hear you (I once had someone describe a $125m "PeopleSoft" payroll system upgrade which didn't actually work - far cry from Jira) and I wasn't trying to say that their stuff is bad; I had been hoping to place some commentary around the endless moaning I hear from software developers when they're told they have to work with an Atlassian stack. I'm really just trying to work out how it can be that we have a clearly successful company and many people (in my experience) moaning. Either way appreciate your insight.

forgottenpass 11y ago

that we're all really just upset at Atlassian making great products for their. target. markets. No. "We're" not. You. You are. People tend to extrapolate from themselves and assume the same is true for others, but that's an impulse we have to control and use stronger reasoning. Atlassin has good products and none of the silliness that comes from accepting VC cash. That they're not hip in the startup echo chamber doesn't bother me. I don't need to (inaccurately) characterize and throw shade at their customer base to not have a hangup about that company. I think there is more going on here than you disliking their UI and therefore dismissing them as too "enterprise." Have you considered pulling your head outside the startup bubble, and having a bit of a think for a while about what you're actually frustrated with ('cause it sure as shit ain't Atlassin)?

nstj 11y ago
No need to make it personal! I was only referring to the people who always complain about their products. I have a huge amount of respect for Atlassian (IMO they're the standout Au tech story as a company), have a number of friends who work for them, and have enjoyed countless free beers and pizzas as a result of their selfless sponsorship of the software development community. Starting a company which actually has sales and sustainably operates - all with capital from your credit card? I think that is f$&)ing awesome. I was just trying to place some commentary around the not-infrequent complaints given to some of their products which I hear - I wasn't trying to justify them. :) peace