I have an apology to make. I submitted this about a month or two ago, and of course sent it to the people in my company to see the feedback. Unfortunately, I w

I have an apology to make. I submitted this about a month or two ago, and of course sent it to the people in my company to see the feedback. Unfortunately, I was still in the process of training them for how to interact with the community at the time and three of them thought it best to come in with shill comments and not identifying themselves as with the company- thinking that this was about promoting the company, not feedback. This was highly embarrassing to me, because I made the poor assumption that everyone understood the proper etiquette on social networking sites. But that wasn't the case. The thread was (rightfully) locked and removed from the listings, just as I would have done as a community manager if someone was shilling on my site. I'd like to try again and not repeat the same mistakes. I deeply am sorry for this transgression and they will not be posting here again in such a way.