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This is a problem in all organizations, not just governments. Few things predict failure better than an environment where criticism and negative feedback are su
by hibikir 11y ago
This is a problem in all organizations, not just governments. Few things predict failure better than an environment where criticism and negative feedback are suppressed, often because it's seen as not nice, or uncivilized. I've seen startups fail because big problems were readily visible and understood by most of the staff, but people were terrified to talk about them. By the time people were aware of how widely shared the suppressed opinions had spread, the damage was done. Just this week, I talked with employees of another high profile startup that claim they are heading in the very same direction, because discussing the technical problems in their platform leads to social ostracism.
It's not as if there's only one way to et into an unsafe culture: I have seen situations where people were intimidated by using abusive, aggressive behavior, and others where the same things were accomplished through smiles and backstabbing.
If you are leading a startup and you don't see dissent in your organization, beware, because what it means is that it's been forced to go underground.
So yes, we should learn from imperial japan that every organization needs ways for people to safely and politely express unpopular, honest opinions.
- usrusr 11y agoOr to phrase it in a slightly different way: followers ignoring their own judgement to root for ideas they think their leaders might like, combined with leaders trusting an overwhelming agreement between their followers more than their own initial opinion. It's a feedback loop than could even pick up random noise and amplify it to the level of ideology, if it wasn't for preexisting cultural seeds that have a headstart over that random noise. It would not even need the often cited climate of fear to work, even though that would certainly "help" a lot (and should therefore certainly be avoided): a uniform wish to get ahead, strictly positive reinforcement, should already be sufficient to make an organization collectively believe funny stuff none of the individuals would ever believe on their own.