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Ask HN: How do your parents learn technology?
My parents often struggle with "basic" computer/smartphone skills and I begrudgingly become their IT guy.
What problems have you noticed they struggle with repeatedly, and what solutions have you discovered work best?
- neilsharma 11y agoHere are some of the problems my 60-65 year old parents struggle with, despite living in the US for over 30 years and being highly educated: Computers: - Navigating the file system is confusing, esp on a PC with a lot of default folders that don't need to be touched - Drag + Drop relocates local files, but copies if you're uploading to the web/external device. Same action but different results --> requires contextual awareness - Setting up a new device with the essential software - Debugging printer and wifi problems. Web: - Password recovery/management - Figuring out google drive - the concept of shared files vs attaching everything in emails - using anything aside from google search, youtube, and gmail - using product reviews to identify the best product is not how they shop in real life. Smartphones: - discovering your own number - making text larger - managing notifications / changing settings on an app to app basis - uber/lyft. Large distrust of strangers
- joshmn 11y agoThey ask me tons of questions.