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>"The drivers are not (jerks|unsafe|scary|etc)" - at this point half of the smart taxi drivers have gone to Uber, there's not much of a difference in driver qua
by technofiend 11y ago
>"The drivers are not (jerks|unsafe|scary|etc)" - at this point half of the smart taxi drivers have gone to Uber, there's not much of a difference in driver quality.
Au contraire - the rating system put consequences in place for poor driver behavior. Previous to that I had plenty of drivers simply never show or show fabulously late for pre-booked appointments. I don't know if Uber will penalize a driver for taking too long to show, but I know I can with a poor review. Not only will my negative feedback make it to a customer service rep but if enough people also rate him low he's out of the system. There's no equivalent feedback loop in the taxi system.
- acveilleux 11y agoDepending on locale, taxi drivers have a feedback system. You can complain to their licensing authority. In some place that complaint is a joke... In other places, it actually works.
- argonaut 11y agoIn both cases, it's a hassle (compared to the rating system in Uber/Lyft).
- technofiend 11y agoPerhaps but it's not a guaranteed part of the user interface or the service like Uber.