6 ms·

"I just hope it offers the same kind of experience Uber does: drivers are ranked, and thus can't act like taxi drivers." On Halloween, I saw this older Uber dr

"I just hope it offers the same kind of experience Uber does: drivers are ranked, and thus can't act like taxi drivers." On Halloween, I saw this older Uber driver pick up/take home one groups of drunks, and idiots all night. This driver had a black Uber approved SUV. One passenger insisted on taking a 10 foot tree branch home to her destination. She tried to stuff it into his new SUV, and ripped the headliner. The driver offered her water. She then told the driver if he didn't get her home, with her light saber she would leave him a bad review. He let her hold the branch outside the SUV. Her light saber was scratching the new paint. Passengers shouldn't be able to leave any remarks, unless their was a major problem with the ride. People have gotten way to finicky, and think they have a right to review every aspect of this sharing economy. While I watched this guy smile, and open doors; I thought how would I handle these people. I think it would be along the line, "Get in this 4 door Uber approved chariot--that I'm still trying to pay off. Shut the F--- up, and I'll take your drunk a-- home. If you keep quiet, I won't throw the mineral water at you." I guess I wouldn't get a good review?

notahacker 11y ago
Yeah, unfortunately one way review systems take the "customer is always right" mantra to the point of permitting blackmail. At the very least, unreasonable customers should be possible to report.
- baby 11y ago
  drivers can rank customers as well with Uber.
  - CodeCube 11y ago
    If I was Uber, I'd make the app record video (only uploaded in the case of a negative user review on either side). The phone/tablet is usually mounted anyways, so it should get a good view, and at minimum get audio if the customer is out of view
    - baby 11y ago
      That would imply a serious breach of privacy.
      - TeMPOraL 11y ago
        It's not a breach of privacy if you inform all users beforehand.
      - hofmann 11y ago
        almost a serious as security cameras in nearly every private business.
        baby 11y ago
        > security cameras in nearly every private business Wait what? Are there that many business that have security cameras recording the office at all time?
        vkou 11y ago
        Most businesses record publicly accessible parts of their offices. Ever step into a store? An insurance office? A taxi?
        baby 11y ago
        Alright, but then they don't record sound.
    - TeMPOraL 11y ago
      Uber doesn't care. Drivers are resources they exploit. They're after riders, so they pander to the latter.
baby 11y ago
> Passengers shouldn't be able to leave any remarks, unless their was a major problem with the ride. People have gotten way to finicky, and think they have a right to review every aspect of this sharing economy. You're one time anecdote won't replace my manes rides with french taxi drivers who behave like thugs. I don't know about the rest of the world, but here in France people were pretty happy about Uber mostly because of the way taxi drivers behave.
- briandear 11y ago
  Exactly. While there are obviously some decent drivers, as a group, they are a slimy bunch both in the car as well as outside the car.. Committing violent assaults during the Uber protests, throwing bricks, setting fires and just being altogether distasteful. On several occasions in Avignon, I pre-paid for taxi service to the train station and during the first instance, the guy never showed, the second instance the car arrived 30 minutes late. Still attempting to get the refund. I've used Uber all over the world and never once have I had issues like this. I have no sympathy for taxi drivers. They don't care about me when a freelance client wants to underpay me, nor do I expect them to. I'm a big boy. If some business condition arises that affects my livelihood, I don't go set fire to the Prefecture, I adapt. Driving a car for money is still a thing. Supply and demand exists. Thus the market can solve this. The taxi crowd wants to distort the market to protect their fiefdom. While that helps the special interest, it harms the overall public.
  - baby 11y ago
    Well, I didn't say they should get underpaid though, everybody should be able to live a good life imo. The problem is that taxi drivers bought their license for tens of thousands of euros thinking they could resell it for the same price or more later.

notahacker 11y ago

Yeah, unfortunately one way review systems take the "customer is always right" mantra to the point of permitting blackmail. At the very least, unreasonable customers should be possible to report.

baby 11y ago
drivers can rank customers as well with Uber.
- CodeCube 11y ago
  If I was Uber, I'd make the app record video (only uploaded in the case of a negative user review on either side). The phone/tablet is usually mounted anyways, so it should get a good view, and at minimum get audio if the customer is out of view
  - baby 11y ago
    That would imply a serious breach of privacy.
    - TeMPOraL 11y ago
      It's not a breach of privacy if you inform all users beforehand.
    - hofmann 11y ago
      almost a serious as security cameras in nearly every private business.
      - baby 11y ago
        > security cameras in nearly every private business Wait what? Are there that many business that have security cameras recording the office at all time?
        vkou 11y ago
        Most businesses record publicly accessible parts of their offices. Ever step into a store? An insurance office? A taxi?
        baby 11y ago
        Alright, but then they don't record sound.
  - TeMPOraL 11y ago
    Uber doesn't care. Drivers are resources they exploit. They're after riders, so they pander to the latter.

baby 11y ago

> Passengers shouldn't be able to leave any remarks, unless their was a major problem with the ride. People have gotten way to finicky, and think they have a right to review every aspect of this sharing economy. You're one time anecdote won't replace my manes rides with french taxi drivers who behave like thugs. I don't know about the rest of the world, but here in France people were pretty happy about Uber mostly because of the way taxi drivers behave.

briandear 11y ago
Exactly. While there are obviously some decent drivers, as a group, they are a slimy bunch both in the car as well as outside the car.. Committing violent assaults during the Uber protests, throwing bricks, setting fires and just being altogether distasteful. On several occasions in Avignon, I pre-paid for taxi service to the train station and during the first instance, the guy never showed, the second instance the car arrived 30 minutes late. Still attempting to get the refund. I've used Uber all over the world and never once have I had issues like this. I have no sympathy for taxi drivers. They don't care about me when a freelance client wants to underpay me, nor do I expect them to. I'm a big boy. If some business condition arises that affects my livelihood, I don't go set fire to the Prefecture, I adapt. Driving a car for money is still a thing. Supply and demand exists. Thus the market can solve this. The taxi crowd wants to distort the market to protect their fiefdom. While that helps the special interest, it harms the overall public.
- baby 11y ago
  Well, I didn't say they should get underpaid though, everybody should be able to live a good life imo. The problem is that taxi drivers bought their license for tens of thousands of euros thinking they could resell it for the same price or more later.