>Seriously, who submits feature requests with language like "the design must be changed" and "this is wrong?" I don't know. Perhaps the awkward phrasing points

>Seriously, who submits feature requests with language like "the design must be changed" and "this is wrong?" I don't know. Perhaps the awkward phrasing points to non-native speakers. I know a few people who phrase comments this way, and often they're just translating literally from their native language. >The entitlement from some of the people in that thread is insane. That is not a display of entitlement at all. Users complaining about changes in a product that they do not like is a good thing and must be encouraged. If nobody says anything and just "takes it" things will stay the same. How much weight you want to give to those comments can be argued. Certainly much like in the case of restaurant reviews, a vocal minority can be negative, but you can take them with a grain of salt.