3 ms·

Thanks for the feedback! I think what you describe is a specific instance of Value vs Cost, which is one of the covered techniques. Value (i.e. benefits) can me

Thanks for the feedback! I think what you describe is a specific instance of Value vs Cost, which is one of the covered techniques. Value (i.e. benefits) can mean whatever you need to evaluate at a given point in time.

pc86 11y ago
Are you the author? Loved the article on the Kano model
- dzacarias 11y ago
  Yeah, I am :) Thanks for letting me know you liked that one too. Have you had the chance to use the model recently?