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I want to add an anecdote to inject some reality into this discussion. I bought a wetsuit from Patagonia in 2009 (I think). They were super new to the wetsuit i
by famousactress 11y ago
I want to add an anecdote to inject some reality into this discussion. I bought a wetsuit from Patagonia in 2009 (I think). They were super new to the wetsuit industry and I paid 300+$ during their "half price" sale. Full price was ~600$ and 300 was the price for the top of the line "money is no object" wetsuit.
For someone who surfs a lot (me) wetsuits traditionally last about three years/seasons. Last year my patagonia wetsuit was showing it's age and I brought it to the store. They sent it to their repair shop and the repair folks re-taped every seam, put new knee patches in and installed a new car-key-loop (original suit lacked one) free of charge.
The neoprene is starting to break down and the suit isn't as warm as it used to be. I anticipate I'll get this season out of it and maybe 1-2 more.
The company is fanatical about the quality of the products they produce and even more fanatical about their support/repair for those products.
- jschwartzi 11y agoThe cool thing about running a service center for your products is that you can learn all of their failure modes.
- gerbilly 11y agoThanks for posting that! I wear an Xcel wetsuit right now, but based on your story I think my next one will be from Patagonia.