4 ms·
It's an interesting idea but as someone who owns dozens of their products, I'd love to see them take this a step further: I want to be able to order (for only t
by chrissnell 11y ago
It's an interesting idea but as someone who owns dozens of their products, I'd love to see them take this a step further: I want to be able to order (for only the cost of shipping) repair parts and fabric for my repairs. For example, my Patagonia roll-aboard luggage is a decade old now and the veteran of hundreds of flights and trips around the world. The burly ripstop nylon is wearing through in spots and you can reach your fingers into the bag through the holes. I can't repair it because of the material thickness--you need a commercial sewing machine. I could take it to one of the local military gear repair places but they don't have matching fabric. What if Patagonia could sell me the long-since-discontinued fabric and replacement parts that I need to do the repairs correctly?
- sliverstorm 11y agoThey have a repair wagon that was making the rounds of the USA, repairing your stuff in your town.
- raverbashing 11y agoThere's a 99% chance you'll need to settle for a similar (or different) color Sew it on the inside and it becomes less noticeable But then again it's very old and probably reaching beyond the point of reparability
- mipapage 11y agoHave you asked them? They have some pretty crazy stores about reaching back to repair old gear.
- calinet6 11y agoThey'll be happy to help you out. Get ahold of their repair department and if they need to it'll get back to the quality department for the special request. They love that stuff.