> It's not like they started with a "know-it-all" attitude, Well, they hired a (presumably competent) web design firm and then told them to implement a truly h

> It's not like they started with a "know-it-all" attitude, Well, they hired a (presumably competent) web design firm and then told them to implement a truly horrific site wireframe design, replete with a font in the same family as comic sans. It takes a certain amount of hubris - or ignorance - to think you can design an effective, attractive website for a growing business (and in the fashion industry, to boot!) with zero training or background in web development or graphic design.