4 ms·
I too travel all around the country for business, and I find Yelp to be less than helpful. I agree with you that reading the reviews for context is critical. In
by zippergz 11y ago
I too travel all around the country for business, and I find Yelp to be less than helpful. I agree with you that reading the reviews for context is critical. In fact, that's the only way to really get a read on a place. But with hundreds of restaurants to choose from, and hundreds of reviews each (if there are only a handful of reviews, you can't rely on them at all), it's incredibly time consuming to go through them. I find that the star ratings are pretty much worthless. They get dragged down by people who ding fine dining restaurants for not having Olive Garden prices, and others who mark down local greasy spoons for not having French Laundry service. I don't care how the diner compares to the French Laundry. I care how it compares to other diners. A single rating scale across all types of restaurants is probably counterproductive, but the problem is greatly magnified by throngs of clueless reviewers who have bogus expectations and are rating places based on them.
- arebop 11y agoCollaborative filtering is the obvious way to make a scalable restaurant ratings service. Google tried to do it and apparently failed; then Yelp tried to do it [http://officialblog.yelp.com/2013/06/whats-nearby.html http://officialblog.yelp.com/2013/06/whats-nearby.html]. Not being a Yelp user myself, I don't know if they are still doing this. Anybody have insight into whether Yelp is still personalizing recommendations or why personalization hasn't worked in restaurants (in contrast to e.g., Netflix)?