Actually the $350/year price does not include support. If you want support during normal business hours you're looking at $799/year and for 24 hour support it's

Actually the $350/year price does not include support. If you want support during normal business hours you're looking at $799/year and for 24 hour support it's $1299/year. The only thing you get at the low price point is access to patches, ISOs, and their KB/bug tracker.