There is a two-week span every couple months where a Yelp rep tries to contact me daily, sometimes even multiple times per day. I rarely take unsolicited calls

There is a two-week span every couple months where a Yelp rep tries to contact me daily, sometimes even multiple times per day. I rarely take unsolicited calls since I tend to get a lot of them, so I'm not really sure what they want. What do they have to sell you on? The company I work for doesn't have a strong "untrusted" Yelp rating, but it's largely because it's not a local business and people predominantly give us bad reviews when something negative happens, even when it's outside of our control. There are better review sites in the niche we operate in and there are no parallels between those reviews and what ends up on Yelp. You get some of the same complaints, but there are also far more positive reviews and the reviews are higher quality and more informative than what's on Yelp. For trusted reviews on Yelp, we rate much better.