Intercom is by far the best customer support tool I've used (and I tried 10+). We use it both as a widget on our landing page and our support email redirects t

Intercom is by far the best customer support tool I've used (and I tried 10+). We use it both as a widget on our landing page and our support email redirects there, which allows us assigning tickets effectively to the team member responsible for their resolution. Interesting fact: Because our median response time on Intercom is around 12 minutes we convert about 80% of all inquiries (from visitors to paid clients). 80%! Bottom line: customer support makes a huge difference, so you should definitely do it yourself.