It's now been a little over a year that I've been in Pittsburgh and mostly gotten to and from work by bus. Here's how it looks to me: 1. You have to arrange yo

It's now been a little over a year that I've been in Pittsburgh and mostly gotten to and from work by bus. Here's how it looks to me: 1. You have to arrange your life around the schedule. The buses, OTOH, don't. Last winter it was not uncommon to wait half an hour with no shelter or place to sit, in below-freezing weather, for a late bus. The bus I get on in the morning has tended to be five to ten minutes late (which means delays for transfers), and once pulled in shortly before the bus making the next scheduled stop. 2. Once the bus does arrive, there may or may not be a seat available. 3. If the buses have shock absorbers, I've not seen or felt evidence of it. The driver's seat, OTOH, is quite the technological miracle of jerk (in the physics sense) minimization. 4. The buses aren't designed to accommodate any items a passenger might be bringing along. 5. The bus driver sometimes either can't or doesn't bother to set the bus's identification of itself (to potential passengers via signage or to apps). It's a good way to make people miss their buses. I can only describe my experiences with the Allegheny Port Authority, others may differ. When I've called, the recording describing the menu runs at VERY low volume, perfect for trying to get help on a busy street with traffic noise. When I got through and described the issue, I was asked if I wished to register a complaint. I did; I think I may have gotten a followup on it once. OTOH, that's not been as much of an issue lately, because now you can only call between 8:00 a.m. and 4:30 p.m., just the thing for avoiding people having problems during the morning and evening commute. I will celebrate when mass transit is disrupted out of existence.