I had a similar problem and couldn't even get them to replace the damned thing. They said it was 'normal wear and tear' or something. It was absolutely infuriat

I had a similar problem and couldn't even get them to replace the damned thing. They said it was 'normal wear and tear' or something. It was absolutely infuriating that they called a clear fire hazard normal. So then I got an off-brand charger and never looked back.