They completely brought it upon themselves. You can't just release a phone and then essentially abandon your users - the phone is buggy, email client and browse

They completely brought it upon themselves. You can't just release a phone and then essentially abandon your users - the phone is buggy, email client and browser are borderline unusable and they break features in between releases. It also crashes randomly. Recent update completely broke push-USSD feature which my bank uses, there are open bugs, no response. If you want to enter the phone market now, even if it's possible at all, you need to deliver ROCK SOLID experience, not something that resembles symbian.