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So are there any similar services which do offer business owners a chance to respond for free? If not, wouldn't this be a good opportunity for a startup? You co
by chaosprophet 17y ago
So are there any similar services which do offer business owners a chance to respond for free? If not, wouldn't this be a good opportunity for a startup? You could probably advertise yourself as the 'dont-be-evil' version of yelp.
- markerdmann 17y agoThis is basically the project I started working on a few weeks ago. If anyone is interested in getting together on this, feel free to get in touch (my email address is in my profile). I'm a programmer located in the Mission district of San Francisco. It would be a nice to have a Craigslist or Wikipedia-style Yelp (fast, lightweight, and non-evil).
- wonlove 17y agoYelp doesn't charge biz owners to respond to reviews, in public or in private. I'm pretty sure about this because I built the feature.
- markerdmann 17y agoThe source of the negative sentiment may boil down to the cold calling. It seems to be one of those things that just hits a nerve, and I wouldn't be surprised if you could trace the anti-Yelp movement to this business practice. The other thing people complain about a lot is that their reviews aren't counted (presumably because of the anti-spam filter). If Yelp fixes those two major problems, it will be in much better shape.
- chaosprophet 17y agoMy bad, my bad, what I should have said was something that allows businesses to opt-out of the service.
- wonlove 17y agoyou want a business with poor consumer reviews to be able to delist itself? Isn't that like being able to delete your case record with the Better Business Bureau?