Had a bad experience on the renting side including poor customer service and shoddy operations - can't even imagine renting my own car, just look at their Yelp

Had a bad experience on the renting side including poor customer service and shoddy operations - can't even imagine renting my own car, just look at their Yelp reviews. One of those concepts I really wanted to be great, but just hasn't happened. Sorry you have to deal with this.