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JIRA is one of those things that I've always seen mentioned as amazing if set up properly... but I've never seen it set up "properly". It seems to always get ha
by zyxley 11y ago
JIRA is one of those things that I've always seen mentioned as amazing if set up properly... but I've never seen it set up "properly". It seems to always get harnessed to the needs of management and/or multipurposed for a hundred different uses, leading to a horrifyingly overcomplicated ticketing process.
- james-skemp 11y agoWe're using it for agile and a number of us have realized that the tool (JIRA) dictates our workflow instead of the other way around. So this rings really true to me.